VF Corporation Icebreaker : Head of Retail - North America in Vancouver Office, British Columbia

Job Description

Are you looking for a new challenge in your retail career? Does an authentic story, seriously awesome product and the opportunity to drive the performance of all our Icebreaker-owned stores across North America sound appealing?If you're a passionate and successful retail multi-store leader who wants a rewarding regional leadership team position with a greater sense of purpose and connection, then keep reading as this opportunity might be just what you're looking for.We’re hiring a Head of Retail, North America based from our Regional North American offices in Gastown, Vancouver, Canada to take responsibility for leading our North American retail business.

Reporting to our General Manager for our North American Region, you’ll also be responsible for:

  • Delivering the region’s budgeted Retail channel revenue and profit whilst optimising the sales performance and profitability of our network of Icebreaker TouchLabs and Outlet retail stores in Canada and United States

  • Enabling profitable and sustainable growth from the baseline of the store locations.

  • Providing the Retail Leadership team and their teams with sales leadership, coaching and support so they achieve their sales and other KPIs and develop with Icebreaker, and oversight to ensure they always provide an exceptional brand experience for our customers.

  • Managing the full P&L for the North American retail business.

Your past life:

  • Equivalent 6+ years retail store management experience and 4+ years in a similar level multi-store management role

  • Proven success consistently achieving outstanding sales results and profitable and sustainable retail growth through the introduction of a structured selling system and focus on creating exceptional experiences for every customer

  • Proven success in hiring, building and motivating high performing, sales and service oriented retail teams

Tools in your belt:

  • Strong understanding of the region and the region’s retail environment

  • Strong financial acumen including the ability to create budgets and sales targets and manage P&L

  • Strong change management capability including ability to effectively lead teams through change

  • Proven success embedding Retail Operations policies and procedures to ensure operational excellence, including loss prevention and labour management

  • Ability to travel both locally and overseas and spend time on the road, working remotely

What we can offer you:

  • A close-knit, fun and high performing peer group and line manager!

  • Future career development opportunities within our global business

  • Motivating sales incentive plan

We care about our relationships with nature and each other. We are a fast moving, nimble business– the people on our team are here because they want to make a difference and work hard and creatively to make that happen. We are not perfect, we have heaps of work to do. We like people who can think big and strategic and also get their hands dirty.

We’re a world leader in merino clothing and supply our outdoor, performance sport and active lifestyle ranges to more than 4,500 stores across 47 countries. We are headquartered in Auckland, New Zealand with regional offices in Vancouver, BC in Canada, Portland, OR in the United States and Munich in Germany. We also have smaller satellite offices in Zurich in Switzerland, Annecy in France and Melbourne in Australia. We have recently become part of VF Corporation and are excited about what being part of the amazing portfolio of brands will offer us in terms of best in class industry knowledge and global career opportunities for our people.

At Icebreaker, sustainability isn't just a feature of our products. It's in the values and design of our business. View our Transparency Report


If this opportunity feels like the type of job you’re passionate about, and it fits with your skills and experience, please click apply below to send us your CV with a covering letter explaining why you'd be right for Icebreaker.

For any queries, the recruitment of this position is being managed by Philippa Irvine, Talent Scout. Contact Philly directly on +64 21 564 691

Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.

VF Diversity Vision Statement

VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.