VF Corporation Retail Operations Coordinator (Temporary Contract) - The North Face EMEA in Switzerland

Job Description


To act as the central clearing agent for tasking and information flow to and from the store portfolio. The store portfolio relates to own stores (Retail/Outlet) and PSS stores.

The Retail OPS Coordinator plays a key role ensuring that the stores are properly serviced and supplied with support and tools necessary for day-to-day business (supplies, stationery, services.) Additionally, this role serves as the “gatekeeper” for tasking and information going to the stores, ensuring the proper focus in-store and a effective exchange of information both sides.


  • Control flow of information and tasking to the stores & DMs from all retail-relevant departments

– Act as central communicationl agent for tasking requests to the stores

  • Prepare ad-hoc reporting to the retail team and field management teams

  • Support the creation of the monthly store newsletters to stores and key retail stakeholders, keeping them informed about KPIs, rankings and noteworthy events in the stores

  • Manage and report progress on store incentive programs (Excellent Series)

  • Maintain operational information in store master database (trading hours, management changes, store profiles, etc.)

  • Develop calendaring process and SLA to ensure required store tasking completed on a timely basis, without impacting sales and customer service


  • Minute regional conference calls / meetings and action points as required and circulate across the business

  • Partner with internal departments e.g. VM, product development, PR, marketing, finance and other relevant departments to gather information for store communication

  • Support the Retail Team with travel arrangements and itineraries for trips, when needed as well as with meeting preparations

  • Any other duties as necessary to maintain store daily operations, new store openings, special sales/promotional events, store competitions etc


The requirements listed below are representative of the knowledge, skills, and /or abilities required for the individual to be successful in this position.

  • Education: minimum a Bachelor’s degree in a relevant domain

  • Experience: Ideally 2-3 years of relevant successful experience in a similar role in a multi

site retail operation with a good understanding of retail KPI and processes.

  • Language Skills: fluent business English, both written and spoken – another European language helpful

  • Analytical / Technical Skills: PC literate – strong Excel, PowerPoint skills

  • Others: Strong organisational / time management skills

Problem-solving and communication capabilities with strong commercial focus

Ability to work with a diverse team both in the office and remotely

Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.

VF Diversity Vision Statement

VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.