VF Corporation Sales Training Manager SG / MY in Malaysia
Job Purpose Statement
To develop, design training structure & methods to support people development as well as business expansion
To cooperate with relative department to manage internal knowledge
To facilitate operations procedure and process (S.O.P., Standard Operation Procedure) to create working standards within retails
To implement and conduct training programs for retail operations and sales staff;
To monitor training programs and evaluate effectiveness to ensure ongoing feedback and improvement in place
To ensure consistency of training program and knowledge with other markets in Asia, so that we are recognized as offering a superior service to our dealers.
To participate in learning design, implement for managerial staff to uplift their capabilities.
To develop a training system as well as training effectiveness system and set a training target to meet company strategies
To develop capability of Adjunct Trainer among retail talents to lead seasonal product training
Deliver training programs and provide field coaching for sales team
Identify training needs for the respective region both retail and wholesale team
To create partnership with retail and wholesale team to better understand and meet their training needs
To adapt resources from DTC Retail Academy and tailor-made training materials to cope with the development of business and company strategies
To maintain updated training database and advise technical guidelines and assist monitoring and enhance training productivity
To participate in various training and HR projects/initiatives (e.g. advancement criterion, talent development, succession plan)
To organize and conduct training programs to dealers’ trainer operations and sales staffs
To provide KPI (Key Performance Indicator) for staff performance evaluation/grading. (E.g. retail training level attainment, product level training attainment, etc.)
To assist in forming S.O.P. team to create/revise internal procedure and process
To join in buildup e-learning / Mobile- learning platform to fulfill learning needs from retails and dealers
To make regular shop visit to expedite program of sales and service skills
To take travel around Singapore, Malaysia and Asia key distributors (Indonesia / Thailand as 1st priority, followed by Australia / New Zealand) regularly for support of retail shop staff and wholesale staff
To support on develop and implement the retail academy
Retail Talent Management (Co-work with HR)
Drive Retail Step-up Program with HR and leverage with VF’s resources
Assist Talent Review project hosted by HR
Support Remuneration Package Review driven by HR
Drive HIPO performance tracking plan for improvement
Enhance VF’s Maximizing Performance Program for local market’s adaptation.
Retail Talent Development (Leverage from VF DTC)
Assist seasonal Retail Summit organization and content development for product knowledge training, best practice sharing.
Cascade the resources from AHQ merchandising and marketing to develop seasonal product training program for Retail and wholesale staffs. (Timberland Boot Camp / Napapijri Adventure Camp / Kipling Happy Camp / Vans )
Adapt VF’s competence-oriented training program to fit into the demands of Timberland Step-up program for Sales Associate and above
Align with VF’s HIPO training program to grow the talent pools for store managers and above
Design Training The Trainer for markets with strong business profile of Wholesaler
Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.